By selecting optional Package Protection at checkout and paying an additional fee of 2.50% of your order subtotal, your order will be protected from damage, loss or theft.
If your order never arrives or is damaged when it arrives, you can file a claim with our team and receive a replacement order or be reimbursed.
Order shows delivered but you do not have it?
Need to file a claim?
To file a claim, you much include the following when contacting us
We will get back to you within 2-3 business days.
If you declined Package Protection, and your package has been lost, stolen or damaged, please contact the carrier (USPS, UPS, FedEx, etc.).
I am so glad that my sister told me about your products. I bought one that said HOPE which I gave to my best friends husband who is battling cancer. She truly appreciated it. I plan on ordering more as Christmas 🎄 is coming up.