Find answers here to our frequently asked questions!
Our products are made in the USA (except for the clear bags).
Our ornaments are made in our brother-in-law's shop in Massachusetts.
Our cards are made in Florida.
Picture frames are made in Maine and Georgia.
And our twine is made in California.
Our cards hold 4" x 6" photos, artwork, etc.
Cards are 5" x 7" and ready for framing. Our cards are the perfect matting.
Our cards show 3 7/16" x 5 7/16" of your photo.
We recommend using a rubber finger tip. This helps grip the photo and prevent finger prints. Also, be sure to place the card on a flat surface. Gently lift one side and insert the photo. Once you get the photo past the first frame with your rubber finger tips, slide the photo to the other side. Watch our video tutorial here.
No, the cards are designed to securely hold your precious memories without the use of tape or glues. This way your photos are not damaged.
$5.00 on every US order, no matter the size!We ship using the USPS first class, USPS priority mail, UPS or FedEx.
Expedited shipping is available, please contact us for pricing.
Orders are typically shipped within one-two business days. We will email you the package tracking information.
You can contact our shipping department at firstname.lastname@example.org. They can provide you all the details about your orders shipment status and tracking number.
Please note that we are not responsible for items returned by the post office for incorrect/bad addresses.Our system uses the address you enter, therefore be sure you enter it correctly. If your order is returned to us, you will need to pay to have it re-sent. Thank you for your understanding.
Sorry, we only allow one offer to be used per order. Thank you for understanding.
You can call us at 877.830.3405 or email us at through our contact page here.
We pride ourselves on being an Eco-Friendly brand! Here is how we lessen our carbon footprint everyday:
-All of our cards, envelopes, and gift tags are made from recycled paper.
-Our cards are packaged in cardboard wraps, which are made from recycled materials.
-We use unused newspaper for packing our orders, picked up at our local newspaper to reduce waste.
-The plant that produces our cards is Green Certified and uses 100% vegetable based inks plus they recycle all of their waste (paper, cardboard, metal, plastic).
-Our catalog and other paper handouts are always printed on recycled paper.
-We reuse boxes both in-house and for customers orders as well as with our manufacturer.
-The twine used to tie our packages together is either made from 100% cotton or 100% bamboo, biodegradable, and always made in the USA.
-The clear plastic sleeves we use and sell are made with 10% recycled content.
Ideas on how we can do more? Let us know by contacting us.